Peace of Mind

We understand how important it is to support new users who may be unfamiliar with using new technology solutions. Viewpoint will assist clients to ensure that staff quickly settle into their new facility. As part of our customer-focused approach, we undertake training with the end users and will provide full training manuals.

We also provide a complete after-sales service package, this facility allows us to monitor any faults and to respond quickly and efficiently to remedy any potential problems. We are able to define a bespoke maintenance and service package for each of our clients that reflects their specific requirements, with agreed response times and service levels.

Our complete post-implementation support system offers:

• Education and assistance
• Training user manuals
• Warranties & guarantees
• Maintenance programmes established (bronze, silver or gold package)
• Dedicated service engineer
• Upgrade service available as technology and requirements change and, above all - peace of mind!